Privacy Policy

Hot Luck, LLC, a Texas limited liability company (“Hot Luck”) cares about your privacy. This Privacy Policy outlines the types of Personal Information (as defined below) that is collected by Hot Luck through the website (the “Website”), and outlines how we use and protect the Personal Information. This Privacy Policy also tells you what to do if you do not want Hot Luck to use your Personal Information, and how you can change information you have already provided to us. This Privacy Policy applies to the data collected through your use of the Website and to Hot Luck’s collection of data through offline contacts you may have with Hot Luck.

1. Your Consent to this Privacy Policy

Hot Luck only collects, uses, and/or discloses your Personal Information with your consent. By providing Personal Information to Hot Luck, either through the Website or otherwise, you signify that you agree with the terms of our current Privacy Policy as posted here. If you do not agree with any term in this Privacy Policy, please do not provide any Personal Information.

2. Information Collected through Your Use of the Website

When you visit this Website, you may provide us with two types of information: Personal Information that you knowingly and voluntarily choose to provide, and Anonymous Information (as defined below) that we automatically collect as you browse the Website.

(a) Your Personal Information
As used in this Privacy Policy, “Personal Information” means personally-identifiable information such as your name, address, e-mail address and phone number. This may also include information about your interests and activities, your gender and age, and other demographic information. In order to receive Hot Luck’s online newsletter, you will be asked to provide your e-mail address. We collect and store Personal Information you enter on this Website or otherwise provide to us in offline contacts that we have with you. You are never under any obligation to provide such Personal Information. However, if you do not provide Personal Information, you may not be able to enjoy certain aspects of the Website or receive our online newsletter. When you do provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy.

(b) Anonymous Information we receive from your usage of the Website
We collect certain information about you from your use of the Website (referred to herein as “Anonymous Information”). Our web servers may automatically collect and store the name of the domain and host from which you access the Internet and the Internet protocol address of your computer. Additionally, we may collect information about the browser software you use; the type of operating system your computer uses; the date and time you access the Website; the website you visited just prior to visiting our Website; and a list of which Website pages you visit, the amount of time you spend on each Website page, and the order in which you view the Website pages. We use this Anonymous Information to improve the performance of the Website and make it more compatible with the technology used by our Website visitors. This Anonymous Information may be combined with Personal Information you have provided.

To help make the Website more responsive to the needs of our visitors, we may also use a standard feature found in browser software called a “cookie” to assign each visitor a unique, random number, a sort of anonymous user ID that resides in your computer. The cookie does not identify the Personal Information of the visitor; rather, it identifies the computer that a visitor uses to access the Website. A cookie cannot read data off of your hard drive. The cookie may store Website statistics, user preferences, information about your browser, and other identifying information. Most browsers automatically accept the cookies, but you can disable the acceptance of cookies at any time by changing the preferences in your browser. Certain Website pages and features may not function properly if you choose to disable the acceptance of cookies.

3. How We Use Your Information

(a) Personal Information
When you supply us with your Personal Information, we will use it for the express purpose stated when we ask for such Personal Information (e.g., to send you material and information you request). We may also use your Personal Information to contact you regarding the Website; to provide information about products or services that may be of interest to you; or to provide information regarding upcoming events, new services, and other general information about our products and services. We may also use your Personal Information to personalize your Website experience and to allow us to deliver the type of content and product information in which you are most interested. You may elect not to receive these communications when you initially register at the Website or at any time thereafter (see Section 4 below regarding Opt- Out Procedure). We respect your privacy and your right to limit the ways in which we contact you.

(b) Anonymous Information
We collect Anonymous Information in an effort to ensure that our Website will appear and function appropriately on your computer, to help us improve our services and the Website, and so we may determine which website referred you to the Website. Your Internet protocol address is used to help identify you. For additional information on how we use your Anonymous Information, see Section 2(b) above.

(c) Personal Information and Anonymous Information
We may use Personal Information and Anonymous Information to help diagnose problems with this Website. We may also use Personal Information and Anonymous Information to analyze statistical use patterns and demographic data, including where our Website visitors come from and what demographic characteristics they have; to enforce Hot Luck’s terms and conditions (including the terms and conditions of this Privacy Policy);, and to improve the Website to better serve our customers.

At times, we may retain third parties to analyze data we collect, including Personal Information and Anonymous Information, solely to help us improve our services and the Website by, for example, learning details regarding the number of visitors to our Website and what pages of the Website visitors frequent most. These third parties are not authorized to use your Personal Information or Anonymous Information in any other way and are required to keep the information confidential.

Except in the limited circumstances stated in this portion of this Privacy Policy, Hot Luck does not sell, license, or otherwise transfer or disclose Personal Information or Anonymous Information to third parties who are not affiliated with Hot Luck. Hot Luck may disclose your Personal Information to affiliates or service providers who assist in operating this Website and our business. Hot Luck may also share your Personal Information with its affiliates and service providers in order to provide you with information, products, and services you request or in which you may otherwise be interested. Our affiliates and service providers may use your Personal Information to contact you regarding their own products and services.

Hot Luck reserves the right to and will release your Personal Information or Anonymous Information, without your consent and without notice to you, if required to do so by law, or by search warrant, subpoena, or court order; when Hot Luck believes disclosure is necessary to protect, establish, or exercise Hot Luck’s legal rights or defend against legal claims; when Hot Luck believes disclosure is necessary to protect our other customers or our employees, property, or business; to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving threats or potential threats to the safety of any person, violations of this Privacy Policy; or to otherwise comply with the law, a judicial proceeding, court order, or legal process served on Hot Luck.

We may transfer your Personal Information and Anonymous Information if Hot Luck is acquired by or merged with another company. Hot Luck will notify you before your Personal Information and Anonymous Information is transferred as a result of such an acquisition or merger and becomes subject to a different privacy policy by posting such notice on the Website.

4. Opt-Out Procedure

You have the opportunity to opt-out of receiving communications from Hot Luck at the point where the Website requests Personal Information from you. At any time, you can also review or change your Personal Information, have Hot Luck remove your account from our database, or opt-out of receiving further communications from Hot Luck, either through your account or by contacting Hot Luck via e-mail at [email protected] Please note that if you request that your account be deleted from our database or request that you no longer receive communications from Hot Luck, you may receive an automatic e-mail from Hot Luck resulting from your request. If you request that your account be deleted from our database or if you request that your Personal Information be changed, we may maintain your existing Personal Information and information about your activities and transactions on and through the Website for the purpose of recordkeeping and servicing, and to comply with our retention policy described in Section 6 below.

5. Security of Information

The security of your Personal Information is very important to us, and we are committed to protecting the Personal Information we collect. We have commercially-reasonable physical, electronic, and managerial security measures in place to attempt to protect against the loss, misuse, alteration, or unauthorized access of Personal Information we have collected from you. All Personal Information is subject to restricted access to prevent loss, misuse, alteration, or unauthorized access.

6. Retention and Storage

We may retain your Personal Information in our databases in accordance with any existing document retention policies and applicable laws. This period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to prevent fraudulent activity, protect ourselves against liability, permit us to pursue available remedies, or limit any damages that we may sustain. Also, we may retain your Personal Information beyond the end of your relationship with us if we believe in good faith that a law, regulation, rule, or guideline requires it.

7. Links

This Privacy Policy applies only to Personal Information and Anonymous Information collected by Hot Luck through the Website or otherwise. The Website contains links to other websites that are not owned or controlled by Hot Luck (“Linked Sites”). Hot Luck is not responsible for and has not reviewed the privacy practices of the Linked Sites, or the owners and operators of the Linked Sites. The owners and operators of the Linked Sites may have their own policies regarding privacy and security. We advise you to review any Linked Sites for their own privacy practices to determine what information about you may be collected and used when you visit and use such Linked Sites.

8. Legal Disclaimer

We cannot guarantee that your Personal Information will never be compromised. No transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. Further, while we employ reasonable measures to protect your Personal Information, we cannot guarantee or warrant that unauthorized third parties will not defeat those measures or use non-public Personal Information for improper purposes. Nevertheless, we value your business and have adopted this Privacy Policy and undertaken the described security measures as an endeavor to respect your privacy and to keep your Personal Information confidential.

Our Website is not directed at children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If Hot Luck obtains actual knowledge that it has obtained personal information about a child under the age of 13, that information is immediately and permanently deleted from our records.

9. Modifications to Privacy Policy

Hot Luck reserves the right to change or remove this Privacy Policy at its discretion. We will post any new policy here, and we encourage you to visit this area frequently to stay informed. If changes are significant or if the Privacy Policy is removed, Hot Luck will also notify you of such changes to or removal of this Privacy Policy via the Personal Information you have provided to Hot Luck. Privacy Policy changes will apply to the Personal Information and Anonymous Information collected after the date on which we post the revised Privacy Policy to the Website. Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will keep prior versions of this Privacy Policy in an archive for your review.

10. Severability

The provisions of this Privacy Policy are independent of each other, and the invalidity or unenforceability of any term, clause, or provision hereof shall not affect the validity or enforceability of any other term, clause, or provision, and such invalid or unenforceable term, clause, or provision shall be deemed to be severed from this Privacy Policy.

11. Contact Us

Contact Hot Luck through any of the means listed below if you have any comments or questions about this Privacy Policy or the use of your Personal Information or Anonymous Information, or to report any violations of the Privacy Policy. E-mail communications will likely be responded to more quickly than other communication forms.

Contact Information:

Address: Hot Luck, 1208 E. 7th Street, Second Floor, Austin TX 78702

E-mail: [email protected]